Market Sectors and Solutions

Sectors:

(both public and private) include Banking and Finance, Telecommunications, Healthcare, Logistics, Utilities, Hospitality, Mobile Operators, Technology, Consumer Goods, Managed Services, Software/Contact Centres

Solutions:

Industry-wide technology and software – Data networking (WAN/LAN), telephony, multi-channel contact centre, workforce management (WFM), Interactive Voice Response (IVR), Speech analytics, CRM, enterprise search software/analytics, data centres, IT and healthcare managed services, network management, mobility

Healthcare – Healthcare CRM, decision support software, health coaching and education software, clinical content, digital health solutions (healthbots/avatars), hospital software solutions – pathology, radiology, Vendor Neutral Archive (VNA)